For any reason, you wish to return the goods purchased from the Electric Garage Ltd, you have 14 days to cancel your order and return to us. You shall be responsible for the return cost and provide enough evidence (tracking) that the goods have been returned. All returned goods shall be inspected to ensure that they are in a re-saleable condition and include the documentation and original packaging. If the goods are returned in a used or damaged condition, then we reserve the right to devalue the refund amount accordingly.
Electric Garage Shop shall allow the return of defective or damage goods for up to 30 days from the date of purchase. Under these circumstances, you will be given a replacement item or a full refund (including delivery) On the satisfactory return of the goods, the refund shall be made within 5 working days using the same payment method as you used to purchase the goods.
When returning a Lithium Ion battery, we shall be responsible for the safe carriage of the dangerous goods by road. The battery shall be returned in the hazardous goods transportation box provided. We shall arrange for the collection of the battery at a convenient time using our own courier service. Contact us for more information. If the goods are returned unused, then we shall give you a full refund (including delivery) within 5 working days using the same payment method as you used to purchase the goods. The address to return goods is
Electric Garage Ltd
Maylands Business Centre,
Herts. HP2 7ES.