Questions about Batteries
Q1. Why do I have to pay a £20 carriage for the delivery of my battery?
The higher carriage cost is because an electric bike's lithium Ion battery transported alone to any UK/European destination is classified as dangerous goods. The battery needs to transported in accordance with ADR 2017 and this requires extra documentation and different handling. All our electric bike batteries are shipped using transport companies that are fully compliant with the ADR regulations.
Q2. How many extra miles could I achieve using a larger capacity battery?
Bosch has created a range assistance to allow you to calculate the range using the battery capacity and ride conditions.
Typically, an increase in battery capacity of 100Wh will lengthen your ride by around 10 miles or an extra 1 hour of cycle time.
Q3. How can I get a replacement battery to exactly colour match my ebike?
eBike manufacturers apply decals or stickers to the battery's case to integrate the graphics on your battery to the eBike’s frame. You can now purchase a battery kit which contains the highest capacity li-ion battery and a set of decals to match your ebike.
Q4. How should I store my battery?
Always store your battery in a dry environment and protect from direct sunlight, at a room temperature of around 15° to 20°C. The ideal storing charging level for a battery is between 30% and 60%.
Q5. How do I correctly charge my ebike battery?
Each manufacturer has written a guide which outlines the correct operation to charge and maintain your battery. You find out more information by consulting the manufacturer's guide.